Ticket Help & Mobile Ticketing
Access your account, prepare mobile tickets, transfer seats to guests, and find the right help before you arrive at a Louisiana Tech Athletics event.
Start Here
Choose the issue that best matches what you need today.
Can’t Find Your Tickets?
Confirm that you are signing in with the email address connected to the ticket account used for the purchase.
Access helpNeed Mobile Ticket Help?
Add tickets to Apple Wallet or Google Wallet before arriving. LA Tech uses NFC tap-to-enter, so a barcode may not appear on your mobile ticket.
Mobile ticket stepsSending Tickets to Guests?
Transfer tickets in advance so each guest can have their own ticket ready on their phone.
Transfer helpNeed Gameday Help?
Find contact information and guidance for will call, ticket entry, and event-day assistance.
Gameday helpAccessing Your Tickets
Start with the account used to purchase or receive the tickets.
Use the Correct Account
Sign in with the email address connected to your LA Tech ticket account. Creating a second account can prevent you from seeing tickets that are already attached to another email.
Sign in to accountLocate the Event
After signing in, open the event in your account and select the available ticket action. Options may include viewing, adding to wallet, or transferring the ticket.
Open my ticketsInvoice or Renewal Help
Invoices, renewals, and payment activity are managed through the same LA Tech ticket account. Contact the Ticket Office if the expected invoice is not listed.
Ask about an invoiceStudent Accounts
Students should use the dedicated Student Tickets page for Access Pass instructions, the correct email domain, guest tickets, and sport-specific entry information.
View student ticket helpDo not create another account. Contact the Ticket Office so staff can identify the correct account and help connect your tickets.
Mobile Tickets: Tap to Enter
LA Tech uses contactless NFC ticketing. Your phone communicates directly with the ticket reader when you tap at the gate.
No barcode? That may be normal.
Once your ticket is added to Apple Wallet or Google Wallet, it may not display a barcode. Your ticket is still ready to use. Open it in your mobile wallet and tap your phone on the contactless reader at the gate.
Add to Your Wallet
Before leaving home, add each ticket to Apple Wallet or Google Wallet. Do not rely on a screenshot.
Open the Correct Ticket
At the gate, open your mobile wallet and select the ticket for the correct event.
Tap Your Phone
Hold the top of your phone near the contactless reader and keep it steady until entry is confirmed.
Screenshots cannot be used for NFC entry. If your ticket will not tap, ask the gate attendant for assistance.
Transferring Tickets
Send tickets before gameday so everyone in your group can enter smoothly.
If your group will enter separately, each guest should have their own ticket on their own phone before arriving.
Gameday Ticket Help
If something changes on event day, use these steps before heading to a ticket window.
Ticket Will Not Tap
Work through these quick checks:
- Open the ticket in your wallet. Use Apple Wallet or Google Wallet—not a screenshot or browser window.
- Check the event. Make sure the ticket shown is for the game you are entering.
- Position your phone correctly. Hold the top of the phone near the contactless reader and keep it steady.
- Android users: Confirm NFC is turned on in your phone settings.
- Still not working? Ask the gate attendant for help.
Will Call
Will call locations and opening times vary by sport and event. Bring a photo ID and confirm the event-specific location before arriving.
Accessible Seating
Contact the Ticket Office for help selecting or exchanging into accessible seating and companion locations.
Need In-Person Help?
Visit the event’s primary ticket office or designated ticket-help location. Gameday locations vary by venue.
Student Ticket Help
Student tickets use a dedicated account process and the LA Tech Student Access Pass.
Use Your @latech.edu Address
Student ticket accounts are tied to the student’s @latech.edu address—not the @email.latech.edu Gmail domain.
Add the Access Pass Once
Students add the LA Tech Student Access Pass to their mobile wallet once and use it throughout the school year.
Open Student TicketsFrequently Asked Questions
Quick answers to common account and mobile-ticket questions.
Where can I buy LA Tech tickets?
Use the Tickets by Sport page to find current season-ticket, single-game, away-game, and sport-specific purchase options.
At what age does a child need a ticket?
Children age 4 and older must have their own ticket. Children younger than 4 may enter without a ticket.
What payment methods are accepted?
LA Tech Athletics accepts cash, Visa, Mastercard, American Express, and Discover. Checks are accepted only when paid directly through the LA Tech Ticket Office or submitted by mail. Checks are not accepted at ticket sales windows.
What should I do if my tickets are not showing?
Confirm that you signed in with the email address connected to the purchase or transfer. If the tickets are still missing, contact the Ticket Office before creating another account.
Should I add tickets to my mobile wallet?
Yes. Add tickets to Apple Wallet or Google Wallet before arriving. LA Tech uses NFC tap-to-enter, so the ticket must be available in your mobile wallet.
Why do I not see a barcode on my mobile ticket?
That may be normal. LA Tech mobile tickets use contactless NFC entry, so a barcode may not appear after the ticket is added to Apple Wallet or Google Wallet. Open the ticket in your wallet and tap your phone on the reader at the gate.
Can I send a ticket to someone else?
When transfer is available for the event, sign in to your account, select the ticket, and send it to the guest. The recipient should accept the transfer and add the ticket to their mobile wallet.
Where is will call?
Will call locations and hours vary by sport, venue, and event. Check event-specific gameday information or contact the Ticket Office before arriving.
How do students access tickets?
Students should use the Student Tickets page for Access Pass, login-email, guest-ticket, and sport-entry instructions.
Who should I contact for accessible seating or account help?
Call the LA Tech Ticket Office at 318-257-3631 or email techtickets@latech.edu for assistance.
Ticket Office
Monday–Friday: 9:00 a.m.–4:00 p.m.
Summer Fridays: closes at 12:30 p.m.
Gameday hours and ticket-office locations vary by sport and venue.
Still Need Help?
Call 318-257-3631 or email techtickets@latech.edu for ticket assistance.
